We pride ourselves on the treatment and customer service that we deliver to all our patients, which is why we love to hear your comments on what you liked and also on how we can improve. Here are some of the kind words that patients have left online.
I was apprehensive about my appointment today due to new procedure's for covid 19. Everything was explained in advance about how to gain entry, temperature check's and payments. My concerns were totally unnecessary my Dentist explained everything even about the extra protection he needed when drilling. The Dentist and dental nurse made me feel totally relaxed, and as always pain free. Keep doing what you are doing, keeping our teeth healthy and us all safe.read more
Great to see Rosina back after her maternity leave! For someone who did not visit the dentist for years after a bad experience I’ve now been seeing Rosina for almost 2 years. She is a great dentist, understands how nervous you are and takes her time to ensure you are ok. Fab team at Wibsey especially lovely Amy on reception who makes you feel at ease the minute you walk in! Thanks guys!read more
Just wanted to say a massive thank you to Graham for sorting out the most horrendous tooth ache. He was amazing from start to finish and made me feel so at ease through out my procedure. Thank you so much 😁
I would personally like to thank Graham and the team especially Maxine (without Maxine’s words of encouragement I may have just turned around and left 😍) having a huge fear of dentists, and having not seen one for several years this was a massive ordeal for me. I soon realised after my first visit, that all those years of fear and the panic of the smell, noise, pain, injections etc were about to be eliminated with their empathy of my phobia. I cannot believe just how quick the straightening of my teeth has taken.....just 6 months from start to finish! This is absolutely amazing and has been the easiest and simplest process ever!!!! I can’t thank Graham enough for giving me my smile back x Thank you 😬read more
I suffered a "bad experience" in a dentist chair and was absolutely terrified of having my essential root canal completed. After leaving 5 other dentists in tears stuffing tooth ache for two years I eventually found Taylored Dental Care. I can not recommend highly enough. I have completed all the necessary work required on my teeth completely pain free and have no crippling anxiety with the thought of my next check up.read more
Thank you making me so so welcome am so so glad am under your care look forward to seeing you in six months time ps my dentist I saw was so gentle and understanding with me thank you 😊 again and the coffee my friend had said it was lovely!!
What an amazing dentist, i get my self so worked up before i even get there that I end up been a mess before I’ve even started, I’ve never been made to feel as comfortable as i did today, from the welcome on reception to the treatment from Mr. Hussain i was made to feel at ease as everything was explained during the treatment AND it was pain free and i don’t know what i was worried about. I would definitely recommend Thanks so much guys! What a great team!read more
The friendliest team of true professionals. I cannot recommend Taylored Dental Care enough. Thank you!
Thank you to the staff who treated my son today in Ilkley. He was extremely anxious and they took so much time to calm him down. The dentist and nurse were extremely patient and the care was outstanding.
I've read the reviews on here for all the practices both good and bad and wanted to share my experience for those debating. I have had a dental phobia since being a child. I remember the days being dragged kicking and screaming up the stairs and pinned to the chair to have the gas mask. It still haunts me now. For the past 15 years I've only visited a dentist in extreme pain and that was shaking and crying hysterically. One day it happened again. I thought about going to nhs emergency, paying £22 to get sorted but having to wait days, probably travelling and not knowing if the dentist would empathise or just get me in and out. Googling dental phobia I came across this place. I rang up and the receptionist informed me they could see me within the hour. Half an hour that lovely person spent listening to me crying on the phone I was that scared. I went to my appointment crying, shaking, clinging to my coat in the corner. The care and compassion that dentist showed me was nothing like I've had before. Waiting until I had calmed to have a look, taking everything slow and explaining everything. Reassuring me at every point. When I left I was calm and couldnt believe how relaxed I felt! I booked a new patient consultation straight away. My teeth were a mess and for my health I had to have it sorted. A treatment plan was created but I wanted to know exactly what would be done and build my confidence a little so I had plenty of contact with the staff first to really get it clear in my head. A payment plan was set up as they do that option too which is perfect for me as I dont have a high paid job or anything or a lot of money spare each month with 3 children (2 teens).I have gone from that shaking quivering wreck to going for fillings without a tear. Am I still nervous? Absolutely. Still panic. So much so I'm having some treatment done under sedation. But they even tried talking me out of it saying I could do it without so it isnt all about money. But the panic is slowly reducing thanks to them.Is it more than NHS private dentists? Yes. Is it worth it? Well so far I've found absolutely it is. For nervous patients who really want to smile. There is no rush, they listen to you, they calm you, reassure you. And u pay it off monthly. As in everything, you pay for the care and the service. The receptionist even sat and played with my son while I got checked so he didnt have to see my nerves. And he absolutely loved it! I cannot wait to see my end result in a matter of weeks. And I will writing another review once it is all complete. I am all about honesty so what I say is my truth, good or bad! From my appointments so far I feel that this dentist has a patient for life in me, because for me it is about the care and compassion and excellent dentistry too of course. They tick every box. I really would recommend this place for anyone who's nervous and terrified like I am! I cannot recommend highly enough!read more
I've been with the Wibsey branch for nearly two years now and the service has been fantastic. Warm and friendly staff who always take care of me and meet my needs, treatments are explained clearly from the get go. I wouldn't want to go anywhere else! Definitely worth visiting if you're apprehensive of going to a dentist.read more
I attended the practice for emergency treatment which was excellent and have since been for further treatment. I highly recommend the dentist and staff at the practice for their care and attention.
As a nervous patient, I found the staff very reassuring and friendly, they made me feel calm and comfortable during my treatment, would recommend the practice to any one who feel nervous about visiting the dentist
Excellent! Friendly and professional, relaxed and supportive. Couldn't ask for a more caring dentist and staff. Thank you.
I was really nervous about having a wisdom tooth removed. Firstly Maxine the receptionist made me feel so at ease chatting and laughing so it took my mind off it. Graham and his lovely assistant were absolutely brilliant, so kind, calm and caring. Chatting away to me and making me feel totally at ease. I have never before come out of the dentist after having a tooth removed laughing and not in any pain whatsoever and feeling great about my visit. Thank Graham and your lovely team 🙂 see you soon.read more
Having been a patient at the Keighley practice since Taylored took over i can honestly say i have yet to have a bad experience. Graham and his team are polite,professional and put you at ease from the moment you arrive. All of the treatments i've had have been fully explained to me and you honestly don't feel a thing. I would highly recommend anyone, especially if you're nervous of the dentist, to trust Taylored to look after you.read more
A very professional practice. Both the dental service and hygienist care are of the highest level. I have been visiting this particular practice for 45 years and was hoping the exceptional care I had always received over the many years, would remain when taken over a few years ago by Taylored Dental Care. No such worries, I can thoroughly recommend it.read more
I haven't looked after my teeth but now I am making an effort to make my teeth better the staff have been great Graham has been brilliant and understanding it does cost alot of money but I won't find a better dentist
Ashamed to say that I had my first appointment in 15 years due to a fear of visiting the dentist! I cannot recommend Carl & Nik enough for making me feel at ease and more importantly - making it pain free!! I'll definitely be a more frequent visitor 😊
not been to a dentist in years due to a huge phobia and was in absolute agony with a broken tooth. after a week of it getting worse I knew I had to get it sorted. I just want to say thank you to the staff at the Wibsey branch. From the receptionist who listened to me crying down the phone for at least 15 minutes because of how scared I was just making an appointment and listened to my story, then got me an emergency appointment an hour later, to the dental nurse who reassured me when I was crying, held my hand and rubbed my hair at my request (we laughed over that too but it's really relaxing) and who chatted to me when I was outside waiting to go home, and finally to the amazing dentist who not once rushed me, gsve me time to calm at each point, did everything to make sure I felt nothing and was comfortable and calm and answered every one of the 100 questions I had.on my way out I even booked a new customer consultation for a full check up.thank u so much!read more
Amazing dental care from really kind and caring staff. I am starting to look forward to the dentist... well maybe not, but it is great dental practice and I recommend it
Coming from a generation with poor dentists, i have to say that Mrs. R. Cutler at the Wibsey practice has restored my faith in dentistry. I'm still a little nervous when my appointment comes round, but she soon puts my mind at ease. Thank you �
I can't thank Rosina, Amy and the rest of the team enough for making me feel so welcome and putting me at ease when visiting Taylored Dentist, I was absolutely petrified when I had my first visit but thanks to them all I can now smile and have so much confidence. A massive thank you again x
iv not seen a dentist in over 10 year due to having a huge phobia,my 1st visit they made me feel so relaxed n comfortable and the work on my teeth has began, jan 20019,im still a little nervous but not as bad as i was.Today was the last day of my treatment april 2019 and im so proud of myself from were i started and up to now,I certainly have my confidence and my smile back,im no longer scared to visit the dentist,thank you so muchread more
Was so nervous going to dentist, however the ladies at Wibsey made me feel calm and I have lost my nerves and looked forward to visiting the dentist for once. Awesome practice
caring ..nerve calming ...pleasant ..likeable .. friendly ❤️
I feel very confident and happy to see the hygienist, such a lovely young lady.
I have been with this practise since they took it overcome, all staff are very friendly and must put nervous people at ease. We go to the Keighley branch and our dentist Graham greets you with a smile and has such a lovely manner you know your in safe hand, Yesterday I went to see Sarah the hygienist and again a lovely young lady along with her assistant, having never been to a hygienist I was a little apprehensive but I needed have been , she was so gentle and explained fully what and why she was doing . A very pleasant experience .read more
At Grove House in Ilkley, very professional and friendly. Carl and all colleagues put me at ease, and keep me informed about the health of my teeth and gums.
Excellent friendly helpful people. And no longer will I believe that hygienists have to hurt! 🙂
I completed my treatment with TayloredIn AprilI took this picture on holiday and wanted to share x I literally haven’t smiled like this inYears xx thank you to Roseena and all the teamXx
Went to tailored dental today with huge fear but Carl and the lovely nurse and the receptionist put me at ease. Definitely recommend this lovely calm practice for fearful patients. Next appointment in two weeks and I will be going without the fear this time! Thank you x
Cannot recommend Taylored enough, everybody there is so polite and friendly and they've been superb with me over the last 12 months or so
They fit me in for emergency treatment within 24 hours. The staff are very polite and the dentist was excellent. I would recommend them to anyone for pain free dental treatment!
As a nervous patient i was totally reassured and looked after - wish i had come a long time ago .
I have been to see both Graham and Sarah in the last two weeks and they have been absolutely brilliant in sorting out several of my teething problems - a big thank you to all the team at Taylored Dental Keighley
After not visiting a dentist for many years due to a previous bad experience with a different company I decided to try taylored. I definitely made the right decision, everyone was fantastic with me and reassuring and feel confident going to the dentist again. Thanks to all the teams for the past few months getting my teeth and gums back in a great condition 😊read more
On my very first visit I was made to feel comfortable and welcome. My dentist Graham talked me through everything that was going to be needed and why, (and there was a lot to be done!), and very patiently took me through each procedure as we went along. I'm now at the check-up and clean twice a year stage, and it's been a very positive experience. Thank you to all xxxread more
Just had my braces taken off and I couldn’t be happier with the results! It only took 5 months to straighten my teeth and was a pretty painless procedure. Thank you Taylored Dental team ��
After been afraid of dentists for a lot of years I decided to join Taylored Dental care as my grandaughter works there and I heard so many good things about it. I am so glad I did. The service I received from start to finish was amazing, I was made to feel relaxed and the treatment I also received was by far the best! Sarah & Ioan and the team at idle are great! Xread more
I’m not a lover of visiting the Dentist, but I know I’m in good hands when I visit my Dentist and hygienist, they are very professional, patient, friendly and very kind and gentle when dealing with me , that’s why I rate my visits as excellent 💫💫💫💫💫
Absolutely fantastic service both treatment and customer care from Ioan and the team. Having a brace was an easy decision for me, I just wasn’t sure which “type” was best for me. I have a front facing job where I spend my days smiling and chatting to people which always made me feel conscious about my teeth. I have always wanted a brace and I am so pleased with my results! Ioan is candid and dilligent from start to finish!!! Thanks for everything Ioan and the Idle team xread more
Been today for a tooth extraction, the staff were absolutely wonderful, they made me feel at ease they talked me through everything that was happening and very pain free, amazing � definitely recommend to family and friends.........thank you ���
I can't speak highly enough of the staff at Taylored Dental Care in Keighley. Today was my first visit in the hope that they could help with a ongoing problem that a previous dental practice really hadn’t helped sort. Graham explained everything so well and the treatment was first class. I will now be going there for all my treatments and check ups. Thank you so much.read more
I am absolutley delighted with my treatment and results form the wibsey branch. They reassured me all the way through. All the treatment was totally pain free and all the staff were professional and friendly. I would highly recommend them to anyone who has any reservations about visiting a dentist. Excellent service.read more
I would like to thank Carl and his team at Ilkley for seeing me at such a short notice during the festive holidays. I also like to thank the team for putting me at ease and explaining my options for future treatments as a nervous patient 🙂
want to say a big big thankyou to graham and team for your patience and care on my recent visits,well pleased with the result!! I have got my smile and confidence back! Thankyou all.
Fast, efficient, painless and very professional yet friendly too. Graham listens to his clients and does a great job. Thank you.
Excellent all round. Friendly service always a pleasure to attend.
I can't speak highly enough of the staff at Taylored Dental Care in Keighley. I have been a patient for a few years now and while I will never look forward to going to the dentist I am far less nervous a patient thanks to Graham and the team of nurses. Everyone working there is always helpful, friendly and sympathetic to any concerns I have, I would recommend them to anyone but especially if you are a nervous patient.read more
We have visited Taylored dental care in Idle for quite some time and have had excellent and friendly service at all times. They are really professional, from the receptionists to the dental surgeons.
Staff here are always friendly and put your mind at ease with their kindness and understanding. I would definitely recommend Taylored Dental Care.
Would highly recommend this dental practice. Like most hate the dentist but the team here really put you at ease and are attentive to the patients needs and phobias.
An absolute fantastic establishment. Brilliant service. Friendly staff. Would 💯 recommend to others!! Thank you guys @Taylor dental care
Went here for the very first time yesterday. I rang desperate and in pain as my normal dentist couldnt fit me in before my holidays. The reception staff were very polite and understanding and helped get me an appointment within 3 hours of my call. The dentist was kind and caring and explained everything fully. He was happy to spend time and go through different options with me. Nothing was rushed. I now go on my holidays happy and pain free thanks so much 🙂read more
The staff are very friendly and caring. The work I've had done is excellent and painless. I've had a phobia of the dentist for years and I would highly recommend those who are scared of the dentist to attend Taylored Dental Care, as they are very understanding and make you feel very comfortable.
This dentist is one of the best iv been to in my life excelent service polite staff and my teeth look great just been this morning had a clean and all is good thankyou
Like many people I'm very nervous of dentist work but from my very first visit at Taylored the entire team of staff made me feel comfortable and totally at ease. They didn't rush my appointment or make me feel pressured in anyway and the staff genuinely care about the patient. I would highly recommend them.read more
Visited the Keigjley Practice today and had first class treatment as always.😆
Been going to Taylored dental care in Keighley since last September after being phobic for 50 yrs and they are fantastic, have been treat with the utmost respect and care and at last I've got my smile back. Thank you so much Graham and team xxx
I am a terrible patient so I was very impressed with how well they looked after me. I felt really comfortable and felt like I could ask them anything without being nervous or ashamed. I would highly recommend them.
If you are looking for a nice clean, friendly, caring dentist then try here they are amazing and I am treat with oodles of empathy.I hated the dentist but now I have no fears after the care I have had here10/10 for the dentist and the staff
Another excellent visit to Keighley today. Fitted me in at short notice, because of toothache. Courteous and efficient as ever. Thank you!
They have never had a better dentist at Idle than Mr Smith.I do know him by his first name but can't spell it,sorry.He explains everything he is going to do before he does it so there are no surprises.Julie on reception and all the dental receptionists are very friendly and so helpful.Highly recommended.read more
Great service, I am very happy with my treatment at TDC
Always feel very welcome when coming for treatment. Everyone makes you feel relaxed! Highly recomend
Very friendly and only have your interests at heart. Made me very welcome and very much at ease. The treatment I received was first rate and would not hesitate to recommend to any of my friends.
Had the root of a tooth extracted yesterday which was not easy. My dentist took a lot of care to ensure there was no pain and completed the task in an unhurried and patient manner. I'd recommend.
Have been going to Taylored Dental for years and always recommend them, especially to anyone who has a dental phobia. Best dentist ever!
Visited the dental nurse today. Had a very thorough gum test cleaning,and scaling followed by a lesson on how to brush properly. Ill certainly try my best ! Thank you again
Just called to have a routine clean etc. Lost a filling last night but Sarah Carr, without any fuss, dressed it superbly! Really appreciate the prompt, friendly attention I always receive when I call. Wouldn't go anywhere else!
Had a clean today with Sarah Carr! She is FANTASTIC at her Job. Makes you feel so relaxed, and is always checking to see how your feeling. No pain at all n that's how I like it.Currently have Fast Braces on so was not looking forward to it but NO Problem at all �Nice Clean Teeth again, big thanks Sarah is a credit to Taylored Dental!read more
Found this dentist (Keighley) after having issues with previous dentists and have to say i have been more than impressed. The standard of dentistry here is very high. Wish i had come here earlier. My partner and children now come here and are equally impressed.
I'm so nervous about visiting the dentist , I was shaking just phoning and making the appointment, I was in tears before I even got in there , shaking sweating , the receptionist was lovely the dental nurse came in to see me while I was sat in reception ( at this point I wanted to run ) explained to me at any point all I had to do was put up my hand and they would stop , any way the dentist was lovely very gentle kind and understanding, even managed to make me laugh while I was still having a melt down , my anxiety about going to the dentist is so bad I haven't been to the dentist in years , I felt embarrassed about the way I react as in the past I've been made to feel stupid about my fears , anyway before I knew it it was all over and done , I was so nervous I can't even remember the names of the staff for that I apologise, if you need to se a dentist and have a real fear like I do , please give them a call , I've booked in again in a couple of weeks and although I know I will still be nervous I know I'm in good hands , thank you so much to the team at keighley taylored dental care xxxread more
I saw Sarah today & she was brilliant, so patient & understanding (I'm a big wuss when it comes to my teeth) but I won't worry about my next visit.The whole practice at Idle is very professional yet friendly & I would highly recommend them to anyone who has a fear of visiting the dentist.
When you can honestly say you enjoy your trip to the dentist you know you have a good one. The staff are all friendly, don't mind my endless questions and I have always found the treatments work well. Top marks to all, Thank you.
Check up no issues or problems. Everyone demonstrates a professional but reassuring attitude toward patients. Very impressed
just had a filling done the staff where excellent.
Saw the new dentist miss baker today she is wonderful I hate having fillings my heart rate goes into overdrive she put me so much at ease thank you
The team are so well trained and always pleasant and considerate. Graham leads a great practice. Well done all.
Excellent dental practice all staff make you feel welcome
Graham Duckitt. Best dentist around. Kind, considerate, empathic. Sensitive and understanding. Helped me over come my fear of dentist
Brilliant dental practice. Can't recommend enough! So pleased with the results of my Inman aligner brace. Graham and the team at the keighley branch are fantastic! Made me feel so at ease and so friendly.
My wife took one extremely dental phobic person to see Carl Taylor yesterday, held her hand the whole time she was in the chair having emergency dental treatment. She came out completely pain free and possibly looking forward to her next appointment! Always said you are the best dentist in the world!read more